Frequently Asked Questions
Shongweni, Outer West Durban
B5 Mr551 Rd, Shongweni, Outer West Durban, 3624
Yes, we always recommend booking a venue viewing. You can book a 45-minute venue viewing with us through email or WhatsApp. We are open Monday to Friday 8am – 4pm, and do offer early morning viewings on a Saturday, these are strictly by appointment only. We are closed for viewings on Sundays. Please contact us to make a booking.
An admin fee and breakage deposit of R8 000 is required to secure your date. 50% of your total wedding amount is due 4 months before the booked date, the balance is due 2 weeks before the booked date.
• 90% of the admin fee will be refunded if you cancel 12 months or more before your booked date
• 80% of the admin fee will be refunded if you cancel 10 – 12 months before your booked date
• 70% of the admin fee will be refunded if you cancel 8 – 10 months before your booked date
• 60% of the admin fee will be refunded if you cancel 6 – 8 months before your booked date
• 40% of the admin fee will be refunded if you cancel 4 – 6months before your booked date
Should the wedding be cancelled, for any reason, between FOUR months before the wedding date, and TWO weeks prior to the wedding date, 50% of the total wedding value and the admin fee of R8 000.00 shall be forfeited.
In the event that the wedding is cancelled, for any reason, between TWO and ONE week (14 – 7 Days) before the date of the event, 75% of the total wedding value and the admin fee of R8000.00 shall be forfeited.
In the event that the wedding is cancelled, for any reason, in the FINAL WEEK (7 days) before the date of the event, 100% of the total wedding excluding the admin fee of R8000.00 shall be forfeited.
Should the wedding need to be post poned (for any reason), the couple has the option to postpone to the next available date of their choice. ALL confirmed details of the initial wedding date will be postponed to the updated date, including venue, catering, accommodation.
The couple will have to pay 50% of the wedding payment upfront and will have up to six months from the initial wedding date to confirm a new date. Should a new date not be confirmed before the end of this six-month period, the wedding will be cancelled and the client shall forfeit the 50% of the wedding total.
Should the couple choose to cancel due to a change in COVID 19 restrictions our standard cancellation policy applies.
A wedding can be broken into three payment points
1. Admin fee
2. Venue Hire
3. Bar Sales Deposit or Surcharge (should you not use our bar services)
We do not have a minimum advance time to book your wedding, bookings are solely based on availability
Please click this link to view Argus’s Packages – https://www.happly.co.za/venues/argus-at-ollivanders-estate-44ce2aa3
Please click this link to view Emeric’s Packages – https://www.happly.co.za/venues/emeric-at-ollivanders-estate-158623f9
Mid-week weddings may be subject to a small discount, this offer will need to be received in writing and included in your booking form
At Ollivanders Estate we have a wide range of options available for accommodation, from beautiful large suites to self-catering family units. The Estate sleeps a total of 48 guests. Wedding accommodation is offered at a discounted rate for a minimum two-night stay. All accommodation bookings are subject to availability. You can find out our rates here.
Ollivanders Estate boasts two beautiful outdoor wedding venues, which can be booked for the same day. You will however have exclusive use to your ceremony and reception areas throughout your wedding duration.
Yes, it is included in the package for two nights
No, the venue fees do not include food or catering. However, we do have an on-site caterer who you can contact. The menus available are also listed under our packages
We have a fantastic on-site caterer, should you choose to outsource your own catering, there will be a surcharge of R2643.75
Yes, we have prep spaces for outsourced caterers. They will however need to supply their own burners and refrigeration. We don’t offer wash up facilities and their rubbish/trash must be removed from the property by them.
A minimum number of staff will be allocated to your wedding package, this will include cleaning, wait staff, runners etc. and are charged at R803.70 per staff member. This will depend on your guest count and catering. Bar staff are included in your package should you opt for the Ollivanders Cash Bar. You can also add additional wait staff/bar staff if required.
Yes, we can offer tea and coffee set ups for your guests at an additional charge R20.00 per person
Ollivanders Estate does not offer any catering, but we do have a lovely on-site caterer who is always happy to go above and beyond to supply for all catering needs. Please contact Carole over WhatsApp on +27 (0)83 236 1321
Yes, confetti and petals are allowed so long as it is biodegradable. E.G.: flower petals, greenery, seeds, coloured rice, popcorn etc.
Yes, external suppliers are allowed. Please find our recommendations on happly.co.za
We offer the following items per package:
Argus – Round tables, plastic chairs, white chair covers, white tablecloths, white napkins, an easel for seating plans, a cake table & knife, and a signing table
Emeric – Wooden tables, white tiffany chairs with white cushions, white napkins, an easel for seating plans, a cake table & knife, a red carpet, and a signing table
We have a list of preferred suppliers available for you to look at on happly.co.za
We have a wide range of extras you can add to your wedding package including, draping, tiffany chairs, natural wooden tables, a vintage car, waiters, bar staff, on the day co-ordinator, cutlery, crockery, glassware and much more. You can see a full list of extras in our wedding package breakdown
Decorators, florists, photographers, videographers, officiants, DJ, sound, lighting. You can search for your suppliers on happly.co.za
The venue is open from 7am and closes at midnight. Venue hire allows for 10 hours of venue use, from the start of your wedding (ceremony). Your vendors and suppliers may have access to the venue the day before for set ups with prior arrangement (if it is available) from 8am – 5pm.
After midnight, you have the option to extend your use of the venue by 1 hour at an additional charge of R1 000. Meaning, you can then use the venue until 1am, at which time all guests must vacate the property
Your suppliers can setup they day before between 8am and 5pm with prior confirmation
Clean up happens the next working day following the event (we are closed on Sundays)
Yes, a co-ordinator is available at an additional cost. Please contact us for more information
Ollivanders offers two bar options:
- Ollivanders can run a cash bar at your wedding. This service requires a Sales Deposit of R6000.00 paid with your wedding payment. This amount covers the cast of the cash bar service and the sales on the day up to R6000.00 will be refunded after the wedding. Should the cash sales be less than the R6 000 then the difference will be retained towards bar costs. No outside drinks are permitted should you opt for our cash bar service.
- We do offer a BYO bar option; this option is offered at a surcharge of R4230.00. You will then need to outsource all your own stock, glassware and staff.
We keep a standard bar stock. Special requests must be noted a minimum of 2 weeks in advance
Subject to availability/requests
Yes, you can but this will need to be paid in advance with your final wedding payment, two weeks before your wedding date.
No, we do not keep any sound or lighting but can recommend some fantastic suppliers. You can also search Happly.co.za for suppliers.
No, all Ollivanders bars are cash, Zapper or scan to pay on your banking app only
Yes, we do allow for outdoor traditional Hindu ceremonies; however, we don’t permit open flames within and on the Veranda of the Emeric venue.
No, Ollivanders Estate does not supply a generator. However, we can outsource one with prior arrangement at an additional charge.
Our block is Number 10 – Shongweni Resources
We have directional signs setup to guide guests to each wedding venue on the property, and recommend including your venue name in your invitations, for example: “Emeric at Ollivanders Estate”
We advise you make provisions for a stretch tent. We work closely with a company that can provide them for you should you let us know 1 week beforehand; we’d be happy to assist in sorting this out
No, Ollivanders and our caterers do not allow for food to be taken away.